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Running a ServerTroubleshootingKick and Disconnect Messages

When a player is kicked or cannot stay connected, Minecraft shows a short message. Find yours below. For anything not listed, check the server Console in the panel  at the moment the player was kicked; the real reason is usually printed there.

Connection

MessageWhat it meansWhat to do
Connection timed outThe client could not reach the server at allSee Connection Timed Out
Connection refusedNothing is answering on that address and portCheck the server is running and the port is right
End of streamThe server stopped sending data, often because it crashed or restartedRead the Console for a crash
Read timed outThe server stopped hearing from the playerUsually the player’s internet; see ping issues
Internal Exception: java.io.IOExceptionThe connection dropped or a packet failedOften a plugin or mod; on modpacks see packet errors
Internal server errorThe server hit an error handling the playerThe Console shows the plugin or mod at fault

Login and version

MessageWhat it meansWhat to do
Outdated client / Outdated serverGame and server versions differSee Outdated Server or Outdated Client or join from any version
Failed to verify usernameMojang login check failedSee Failed to Verify Username
You are not whitelisted on this serverWhitelist is on and the player is not on itAdd them; see whitelist
The server is fullmax-players reachedRaise it in server.properties
You logged in from another locationThe same account joined againClose the other session

Bans and kicks

MessageWhat it means
You are banned from this serverThe account is banned. It may show a reason and an end date. An admin removes it with pardon <name>
Your IP address is bannedThe IP is banned. Removed with pardon-ip <ip>
Kicked by an operatorSomeone ran /kick
You have been idle for too longplayer-idle-timeout in server.properties kicked an AFK player. Set it to 0 to turn this off

Chat and movement

MessageWhat it means
disconnect.spam / Kicked for spammingChat messages sent too fast
Illegal characters in chatThe message had a blocked character such as §
Flying is not enabled on this serverThe server thinks the player is flying in Survival. Set allow-flight=true if you use flight plugins or mods
Invalid move / moved too quicklyThe anti-cheat thought the movement was impossible, often from lag or a mod

Plugins such as anti-cheats and ban managers add their own messages. If a message names a plugin, look at that plugin’s config or its page under Plugins and Mods.

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